The format for a Restorative chat is to ask the parties the following questions (Margaret Thorsborne):
To the wrongdoer:
- What happened?
To the victim:
Often through the above questioning, it becomes apparent that both parties need to take responsibility for their behaviour choices and an apology is required from both. Mostly the outcome is an apology and an assurance that the behaviour will stop. If the students do not choose to participate in the process, the adults involved will make the decision about the appropriate consequence. If behaviour continues or is of a more serious nature, the restorative process is used but involves parents and a more formal procedure is followed.